ASSOCIATED
POLICIES:
ALL PRICES QUOTED ARE AUSTRALIAN DOLLARS
AND INCLUSIVE OF GST.
GUARANTEE
If you are not completely satisfied with your
purchase, return it within 7 days of order date
for a refund or exchange. Refunds are for the
value of the goods only, less 5% restocking
fee in cases of damaged or non-saleable goods.
Both outbound and return shipping are the customer’s
responsibility. All items returned must be in
perfect condition, exhibit no tears or other
cosmetic damage and show no signs of wear.
If you cancel an order which has already been
shipped, or if you refuse the delivery of merchandise,
you will be billed for any and all shipping
charges, as well as a 10% restocking fee. If
you cancel an order and the item has not been
shipped, a full refund will be applied to your
account.
We will not be held responsible for any typographical
errors in specifications, pricing or price changes.
Actual specifications, colours and prices of
the products shown are subject to change without
notice.
PRIVACY POLICY
We will not reveal your personal information
to external organizations except for the purposes
of fulfilling your order.
Why A Privacy Policy?
We respect your individual privacy. This Privacy
Policy ('Policy') embodies our commitment to
its protection through adherence to fair electronic
information practices. This Policy puts you,
the individual, in control of how your personal
information is processed. If you have questions
or concerns regarding this statement, you should
first contact us through our website.
This Privacy Policy protects your privacy
by informing you about:
- the type of personal information collected
about you through our website
- how we collects or store your information
- the general purposes for which we collect
such information
Assuring you that we:
- Take reasonable precautions to protect
personal information from loss, misuse, unauthorized
access, disclosure, alteration or destruction.
- Implements reasonable policies and procedures
to ensure that personal information is kept
only for the purposes for which it has been
gathered;
- Uses reasonable measures to ensure that
we have accurately and completely recorded
the personal information you have provided;
and
- Provide you reasonable access to your personal
information as well as procedures for correcting
or modifying that information where appropriate;
- Ensuring accountability to individuals who
believe that we have not complied with these
privacy principles.
INFORMATION SHARING POLICY
We value you as our own customer and we do NOT
share or disclose any information about you
to any external company or organization. The
information that you supply to us is used to
conduct business transactions with you and to
enable us to better meets your needs and requirements.
Your information is NOT sold or given to any
other organization.
When you supply us with a credit card number
that is used to make a payment to us we securely
transmit this to our online payment processor
where the credit card transaction is either
accepted or declined by our issuing banker.
The online payment processor stores any necessary
details about the transaction/s. We store a
payment authorisation reference number associated
with all transaction/s. It is not possible for
this reference number to be used for any other
purpose other than recording the fact that we
conducted a credit card transaction with you
and our online payment processor or to follow
up disputes with you or our relevant bank. |
